NHS ombudsman Rob Behrens: ‘There are serious issues of concern’ | NHS
“This has been a chastening expertise,” says Rob Behrens. The NHS ombudsman for England is reflecting on his seven years within the position, which finish quickly, through which he has acted because the arbiter of final resort for individuals who have exhausted the well being service’s complaints system. Chastening? How? “Coping with individuals who have … Read more